I decided to be a good employee for a minute, and take the plates to the back before I ran the cards. I ended up being the only server back there and there was food to be ran. The expo called for a runner and I politely shouted at her that I couldn't because I had someone's money in my hand. I ran out of the kitchen and ran the cards so that my table could leave. Now I've been told time and time again that if you have someone's money it is your first priority to get said money back to them. This is one of the rules that I whole-heartedly agree with.
After a few minutes, my manager, shmjason, came up to me and began reprimanding me for my actions. He informed me that having someone's credit card is no excuse to not run food.
"But I've been told that getting a table their money back as soon as possible is first priority," I..politely..said.
"It's always hot before anything!" he snarkily remarked.
"I'm not going to make people wait for their money to run food!" I politely retorted. "I've been told over and over that this is the right way to do it."
"Are you seriously going to argue this with me?!?!" he replied, his face becoming a bit purple in the cheek and everywhere area.
Now, I understand I'm not a manager. In fact, I thank God every night before I
Just because you're a manager doesn't meant that
1.) You get to treat and talk to me like I am in kindergarten
2.) Expect me to go with every decision you make without question like I do not have a mind of my own (I believe this is kind of what happened when Hitler took over Germany. Are you a Nazi shmjason? Are you?!?!)
Over all, though, lesson learned in my book. I hereby promise not to bypass food that needs to be ran in order to get customers back their money. I will simply plate park and run the cards before taking the dishes back to the kitchen instead.